New GM at The Townsend

There are changes at the venerated Townsend Hotel. The hotel has announced that Adrienne Cousins has been promoted to general manager. In her new role, Cousins will oversee day-to-day management and operations while continuing to provide exceptional guest experiences. “Adrienne has always been a leader in her tenure with The Townsend Hotel,” said Sheldon Yellen, managing partner. “Her natural ability to connect with people will continue to flourish as she continues to build the beloved property into its next chapter of excellence.” Cousins has been with The Townsend Hotel for 11 years, starting first as the property’s business travel sales manager, quickly growing the transient and extended stay business segments until she was promoted to director of revenue in 2015. 100 Townsend Street, Birmingham townsendhotel.com